Used computer laptops, refurbished laptop computers in great condition for a fraction of the original price.

How do I know if a pre-owned laptop will be the best choice for me?

To insure that a laptop will work well for you, consider all of the possible ideas you have regarding when and where you would use a laptop and what type of software you will be running on the laptop. Space considerations are always favorable for laptop use over a full sized desktop computer. If you intend a laptop computer to be your only computer which you will be using it at home or in the office with no space limitations, you might want to consider a desktop computer instead. However, a desktop computer isn't exactly portable. Whereas a laptop enables you to work when and where you want allowing you both ease of operation and trouble free performance. Your computer should enable you to enhance your productivity and make better use of your time and you can use a laptop without being attached to a power outlet when you're traveling, or on the move.

What are the advantages of buying a used notebook?

Why buy new, when used will do for much less money? With the laptop hardware industry changing faster than ever, very few individuals and companies really need the latest laptops. Used laptops offer excellent value and USA-Laptop.com enables you to buy excellent quality laptops at wholesale prices. Certainly a used laptop computer will run any application that a desktop system will run. A used laptop computer has a proven record already, since it was working well for the first owner.

Does USA-Laptop.com offer warranty with their laptops?

Every laptop is audited, tested, cleaned and individually packaged to assure quality. USA-Laptop.com warranties all of their laptops for a period of 6 Months. This is a Limited Warranty that includes parts and labor for one year. Click here to view the full details of our Limited Warranty.

How do I replace a defective product?

We take pride in the laptops we sell. All laptops have been thoroughly tested and have gone through numerous diagnostics to ensure our high quality standards. In the event of a warranty issue, just send an e-mail to: RMA@USA-Laptop.com and request a Return Authorization number and instructions.Click here for full details of our Limited Warranty.

What is USA-Laptop.com's return policy?

We offer a 7-day return exchange for online store credit. If you are not satisfied with the laptop you purchased, you may exchange it within 7 days and receive online store credit to use towards another unit. Because of the great prices and unique inventories, USA-Laptop.com does its best to satisfy every customer and their specific needs.

What payment methods can I use at USA-Laptop.com?

We accept Visa, MasterCard, American Express, and Discover issued from a bank in the United States. We DO NOT accept credit cards issued by foreign banks. All shipments must be made to the address associated with the credit card. We also welcome payments via BillPoint or BidPay. For orders over $2000.00 we prefer Wire Transfer payment, or Money Order. We also accept Purchase Orders from Educational establishments.

What should I do if my laptop is not running correctly?

Troubleshooting problems on your laptop computer is quite simple, it's only a matter of narrowing down the problem. In general, some of the most common areas that cause your laptop to function abnormally are:
- You installed new software.
- You added new memory.
- You added new hardware device(s).
The best thing to do is back track. If you have added something new and then all of a sudden your notebook starts to misbehave then undo the steps and see if the laptop is back to normal. If it is, then you know that the problem occurring is due to whatever was installed.

Does USA-Laptop.com offer international shipping?

We truly believe that we are the #1 laptop export company in the USA. We have sold refurbished laptops in over 70 countries to retail buyers, resellers, corporations and educational accounts. We ship worldwide. International purchases of single laptops are shipped via USPS Express, orders of 5 or more laptops are shipped via Airlines. Ask for a freight quote to any destination at: Freight@USA-Laptop.com.

How much do I have to pay for shipping?

We offer standard, insured shipping, as well as overnight and other options. Please view our Shipping Costs page for full details.

My system won't boot. What should I do?

Check the possible causes. If you are running on AC power (when it is plugged into the wall socket) check to make sure the AC connection is good. To do so, plug in another appliance that you know works, flip the wall switch on and off. If you are running the system on DC (battery power), try using AC. Connect the AC adapter and plug in the laptop computer. If it still refuses to boot, the internal AC-DC converter may have a short.

How to condition the battery to get a better charge?

- Fully charge the battery.
- Power up the system.
- Run the battery down while staying in the setup screen until the unit completely dies.
- Repeat the process at least 3 times to get better battery performance.

Why don't some laptops charge the battery while the unit is on?

This feature was taken out as it can cause memory effect on batteries. The laptop has to be turned off in order for the battery to be charged.

What if the battery cannot be fully charged in the 3.5 hours by the power off method?

The battery pack might be over-discharging. Do the following:
1. Power off the computer.
2. Make sure that the over-discharged battery pack in in the computer.
3. Connect the AC Adapter to the computer and let it charge.
If the battery pack cannot be fully charged in 24 hours, use a new battery pack.

If the Optional Quick Charger is available, use it to charge the over-discharged battery pack.

What if my computer shuts down before the battery status indicator shows empty or my computer operates after the battery status indicator shows empty?

Repeat discharging and charging the battery pack at least three times.

What if the operating time for a fully charged pack is short?

Repeat discharging and charging the battery pack three to six times. If you still have a problem, use a new battery pack.

What if the computer does not operate with a fully charged battery pack?

The over-current protective function in the battery pack might be activated. Power off the computer for 1 minute to reset this function; then power it on again.

I ordered a Pentium III computer, but it shows up as Pentium II. What should I do?

We would like to assure you, that indeed you have a Pentium 3 laptop. Probably, you just went to check the processor's speed in windows under My Computer, Properties or some equivalent way. It is well documented that the Windows operating system reports most of the processors' speed and type incorrectly. For more info, please visit the Microsoft Knowledge Base Article - 292606 at : http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b292606.

If you would like to see the real processor type, we suggest you to get a trustworthy software, that shows you the correct info. There are a lot of them available for download at http://www.download.com.

Also, if you check your computer's model number at the bottom of it right next to a barcode, you can visit IBM's website where you can see that the model number corresponds to a P3 computer. For your convenience, here is the link for IBM: http://www-3.ibm.com/pc/support/site.wss/quickPath. do?quickPathEntry=+2626L0U.

Is there any danger in leaving a laptop on 24 hours a day?

As long as it's in a well ventilated area, there's no danger. At least, no more danger than there would be if you left your desktop computer on all day. The danger with laptops is overheating. Because all the hardware is in such cramped quarters, it tends to get very hot. The bottom gets hot, so be careful where you put it. You may even want to put it on something raised so the air can get to the bottom. If you leave the laptop on blankets or a bed, it will often overheat because the insulation of the material is keeping the heat in. A tip that may help you when you're transporting your laptop is to take out the battery to ensure that you don't accidentally leave the laptop on.

Laptops and notebooks: Are the terms interchangeable?

They both mean the same thing. We don't know the official story, but we know that the word laptop was first used for portables in the late 80s. Those laptops were several times heavier than today's laptops (or notebooks, if you like). Laptops were originally very bulky, as much as 40 lbs, with tiny 9" displays and just a 20MB hard drive. The notebook term came later when the laptop size was equal to the size of the standard 8.5" X 11" notebook pad, what is.

One piece of advice: If you really want to get a sense of how a laptop feels, you'd be surprised how important this is, it is a great idea to go to a local computer store to play with a few different models. Even if they don't have the exact laptop you want at that certain price, at least you'll learn what you want in a keyboard, weight, screen size, and input device (touchpad or pointing stick). You can buy online from almost all major computer vendors. Don't forget, that you can save a lot of money on a great refurbished laptop.

The most important question:
Why should I buy my laptop from USA-Laptop.com?

There are many used laptops offered Online, on eBay, Amazon and in Yahoo stores. It is probably very confusing for the consumer to decide where to buy. Some prices are tempting, but don't forget that you'll get what you'll pay for, or even much less!

Be aware of hidden costs! Some Online Laptop Stores offer products on very low prices with stripped specification. When they make you buy the so called "Options", like more memory, larger hard drive, modem, etc., you'll end up with a price that is not so attractive any more.

Some Online Notebook Stores call any notebook "grade A" and you'll be disappointed when you receive a laptop with cracks and deep scratches, showing wear and tear.

If you buy your laptop without carefully selecting the supplier, you might end up with a lemon with defective parts or not running at all. In this case you are in the mercy of the dishonest supplier, who didn't deliver your laptop as promised and might ignore your complaint.

We are proud to sell the highest grade refurbished laptops and we are 100% behind out laptops. We are NOT brokers! We own the laptops that we offer for sale and they are ready to ship. We are here if there is a problem and we take care of it. Our reputation is second-to-none and we've been at the same location for over 10 years.

References are available in your state and worldwide.

This page will be updated periodically. Please, help us to do a good job! We welcome your questions so please send us any that you think should be on our FAQ page to Questions@USA-Laptop.com .

P.S.: It is easy to deal with USA-Laptop.com.


















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